Terms & Conditions

MINIMUM ORDER:

• 1 dozen minimum per order transaction (per style / color / size)
• Customer is required to follow the Sample policy (see below: SAMPLES) if minimum quantity is not met.
• Case pricing is based on 144 pcs. Or more (per style / color / size).

SAMPLES:

• Samples will be sent according to first column sample pricing, unless the order meets the minimum order requirements, see above
• Samples are not refundable or returnable.

PAYMENT TERMS:

• VISA or MasterCard (American Express is accepted on sample order only).
• Open Terms are available to customers after credit history with Magic Headwear, Inc has been established and approved
• Aging on Open Terms starts from the date of Invoice.
• Magic Headwear, Inc., reserves the right to revoke credit terms at any time without notice.

SHIPPING:

• Ground shipments will be shipped via UPS, unless otherwise specified.
• Once any merchandise leaves Magic Headwear warehouse Magic Headwear is not responsible for any shipment delays.
• Any additional Drop Shipment locations will be subject to a $6.00 handling fee per location.
• We do not guarantee Same Day Shipping. However, our best efforts will be made to ship the same day.

CLAIM & RETURN POLICY:

• Customer must receive approval for returns and claims within 5 days upon receipt of merchandise
• Magic Headwear DOES NOT take back products once it is decorated
• Returned and claimed goods are subject to a 25% Restocking Fee.
• We DO NOT issue refunds on returns of imprinted merchandise even if the items are not damaged. It is the customer's responsibility to check any merchandise prior to imprinting.
• No returns on "Close Out" or "Discontinued" items.

RETURNED CHECKS & DELAYED PAYMENTS:

• A $20.00 service charge will be applied to all return checks.
• Interest charges as high as 1.5% daily may be applied to invoices past due.

SPECIAL ORDERS:

• A 50% non-refundable advance deposit will be required on all special orders.
  The remaining 50% balance must be paid prior to delivery, unless arrangements have been previously agreed to.

OFFICE HOURS:

• Monday through Friday 6:00 A.M. to 5:00 P.M. Pacific Standard Time

* Prices subject to change at any time without notice.
** Prices based upon B2B transactions only.